INNOVATION CENTER
Frequently Asked Questions
OVERVIEW
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What is the Innovation Center?
It is a virtual platform that allows our solutions architects to co-collaborate with clients and partners to deliver proof of concept in real-time. The Innovation Center will have use cases, virtual IT labs, and even a sandbox environment where we can take ideas and concepts and turn them into real-world solutions for our clients.
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Where is the virtual Innovation Center located?
The Innovation Center began in Menands, New York and has been extended to a virtual experience now available at InnovationCenter.zones.com.
Virtual IT Labs
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What is a Virtual IT Lab?
A virtual IT lab is a controlled environment for software and hardware testing, allowing you to ensure the highest level of quality and performance before deployment.
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What Virtual IT Labs are available?
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What is a Custom Virtual IT Lab?
A custom lab allows you to assess and design a custom solution in a Virtual Lab environment to solve your unique business needs.
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What is the difference between a Virtual IT Lab and a Use Case?
A Use Case shows what we could do and a Virtual IT Lab shows Proof of Concept.
Use Cases
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What is a Use Case?
A use case is a description of how a user interacts with a system or product to achieve a goal. It is typically used in software development to capture the functional requirements of a system. Use cases provide a clear and detailed description of the user's interaction with the system, including the steps taken, the inputs provided, the outputs received, and any errors or exceptions that may occur.
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How can I view Zones Use Cases?
There is a robust library of Zones Innovation Center Use Cases that span Zones four practice areas.
Explore
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What is Explore?
Explore is a robust library of thought leadership content that is searchable by content type, service, partner, and/or vertical.
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What Services & Solutions are tested at the Innovation Center?
You may find a comprehensive list of Zones 4 practice areas with their aligned Services by visiting Zones Services. The 4 practice areas are Cloud and Data Center, Networking, Security, and Digital Workplace.
Community
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What is Community?
Learn more about our Zones Subject Matter Experts in Community.
Admin
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How can I access Virtual IT Labs?
You may access a Virtual IT Lab by submitting your information on one of our pre-built labs or by requesting a custom lab.
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Who can access Virtual IT Labs?
You may access a Virtual IT Lab by clicking on the request a lab button. We will connect you with the Innovation Center Team and Subject Matter Expert to provide you access and support as you explore the lab.
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How do I contact the Innovation Center?
You can contact Zones Innovation Center by emailing us here.